Refund Policy

Effective Date: February 15, 2026

This Refund Policy explains the terms under which Vorlica (“we,” “our,” or “us”) may provide refunds for paid educational programs and related services offered through https://vorlica.com. We are committed to maintaining transparent and fair practices while ensuring the sustainability of our educational platform.

By purchasing any paid program, workshop, or digital resource from Vorlica, you agree to the terms outlined in this Refund Policy.

1. Educational Nature of Services

Vorlica provides structured educational content designed to support digital literacy and online skills development. Enrollment grants access to learning materials, structured guidance, and educational support. We do not guarantee specific outcomes, employment opportunities, or financial results.

Because our services involve immediate access to digital materials, refund eligibility is subject to the conditions described below.

2. Eligibility for Refunds

Refund requests may be considered under the following conditions:

  • The request is submitted within 7 calendar days of the original purchase date.
  • The user has not completed more than 20% of the course materials.
  • No downloadable materials have been permanently accessed or saved beyond initial viewing.
  • The request includes a clear explanation of the reason for cancellation.

Refund eligibility is evaluated based on system activity logs and usage records. We reserve the right to decline refund requests that do not meet the stated criteria.

3. Non-Refundable Situations

Refunds will not be provided in the following circumstances:

  • More than 7 calendar days have passed since purchase.
  • A substantial portion of the course has been completed.
  • The user changes their mind without meeting eligibility requirements.
  • Technical issues caused by the user’s device, internet provider, or third-party software.
  • Failure to achieve personal learning goals or expectations.

Because our programs are educational in nature, dissatisfaction related to pace, learning style preference, or perceived difficulty does not automatically qualify for a refund.

4. Subscription Programs (If Applicable)

If Vorlica offers subscription-based access, users may cancel future billing at any time prior to the next billing cycle. Cancellation prevents future charges but does not automatically generate refunds for prior billing periods.

Refunds for subscription payments already processed will only be considered in cases of billing errors or duplicate charges.

5. Special Circumstances

In limited cases involving documented technical failures on our platform that prevent reasonable access to purchased content, we may offer either a refund or alternative access solution at our discretion.

Requests based on medical emergencies or other exceptional circumstances may be reviewed individually. Supporting documentation may be required.

6. Refund Processing

If a refund is approved, it will be processed using the original payment method. Please allow 5–10 business days for the refund to appear, depending on your financial institution.

Vorlica is not responsible for delays caused by payment processors or banks once a refund has been issued.

7. Chargebacks and Payment Disputes

We encourage users to contact us directly before initiating a chargeback or dispute with a financial institution. Filing a chargeback without first attempting to resolve the issue may result in suspension of access to our services.

We reserve the right to provide transaction records, usage data, and agreement documentation to financial institutions in the event of a dispute.

8. Modifications to This Policy

We may update this Refund Policy periodically to reflect operational or legal changes. The most current version will always be available on our website with an updated effective date.

Continued use of our services after policy updates indicates acceptance of the revised terms.

9. Contact Information

If you have questions regarding this Refund Policy or would like to submit a refund request, please contact us:

Vorlica
508 Ferry St
Everett, MA 02149
United States
Phone: +1 256-705-3439
Email: [email protected]

We aim to respond to all refund-related inquiries within 2 business days.